We do not know just how, and how quickly, AI will roll out. However, a Gallup Poll released last week showed nearly one-quarter of American workers use AI at least a few times each week. We know that Agentic AI is different from Generative AI. Generative AI is the transactional, commonly chatbot mounted, question and answer form that we saw first in ChatGPT by OpenAI a couple of years ago. That remains a powerful tool. Agentic AI enables AI to reason, research, plan, control other digital tools, conduct actions on your behalf, and complete multiple smart steps. It is capable of taking on a role delivering outcomes. That’s much like what a person is hired to do. In our jobs, we often are expected not to merely respond to individual questions, but to accomplish outcomes and results, and then, when possible, to revise our methods to do the job better.
