Inside Higher Ed’s third annual survey of campus chief technology officers shows that while there’s enthusiasm for artificial intelligence’s potential to enhance higher education, most institutions don’t have policies that support enterprise-level uses of AI. Nearly two years after generative artificial intelligence exploded into the public consciousness, just 9 percent of chief technology officers believe higher education is prepared to handle the new technology’s rise. That’s one of several key takeaways from Inside Higher Ed’s third annual Survey of Campus Chief Technology/Information Officers, executed with help from Hanover Research in 2024.
