Saturday, October 1, 2022

At ASU Online, Empathy Is the Foundation of Student Success - Rhea Kelly, Campus Technology

With higher education enrollment in decline, it's more important than ever to break down barriers to student success — and for those who stop out, create clear pathways to re-entry and completion. What does that look like in practice? At Arizona State University Online, student success coaches cultivate deep relationships with students as individuals, get to know their unique life experiences and challenges, and leverage data to better understand the multitude of factors that can impact retention.