At 60, Mahmoud is exploring a new career direction after spending several months unemployed. With support from Age UK Islington, he is developing his digital skills, improving his ability to search for work and exploring the possibility of becoming self-employed. He was particularly interested in digital marketing, including content creation, website development and building applications. With rapid advances in artificial intelligence (AI), Mahmoud recognised that there was a great deal to learn and wanted to develop the skills needed to pursue opportunities in this field. Participating in online courses and managing a job search presented practical challenges, particularly when courses required learners to take part in discussions, complete activities and respond to questions online. Age UK Islington worked with Mahmoud to understand his circumstances and identify ways to help him move forward with his employment and learning goals. With this support, Mahmoud has been able to make progress with his online learning and take more active steps towards finding work.