Monday, October 26, 2026

Before HR Automates a Task With AI, Ask What It Used to Teach - Dmitry Zaytsev, SHRM

That question matters because some work that looks inefficient on a process map is also where employees learn judgment, context, and quality. Early drafts, basic analysis, research summaries, first customer responses, and routine problem solving may be slow. They may need manager review. They may not look strategic. But for many employees, especially early career employees, this is how work becomes understandable. AI can now produce many of these first versions in seconds. That can create real value. It can reduce administrative pressure, help employees move faster, and free time for higher value work. But if HR and business leaders remove too much early practice without replacing it with better development, they may solve one productivity problem while creating a future talent problem.