As digital technologies, from smartphone to digital home assistants, increasingly become embedded in everyday life, older adults are expected to engage with online services, mobile applications, communication platforms, healthcare and support system, and digital government services. During the COVID-19 pandemic, older adults demonstrated increased engagement in online activities, particularly for communication and entertainment purposes. Despite recognising the benefits of internet use, 80% of elderly Australians find it challenging to keep pace with rapid technological change (Australian Communications and Media Authority, 2021). Many ageing individuals continue to experience challenges in adapting to rapidly changing technologies due to various factors such as low digital confidence, technology anxiety, accessibility limitations, trust concerns, and limited access to appropriate learning support. Age-related changes across a variety of domains, including cognitive, emotional, physical, and social functioning, can influence their quality of life and ability to age in their preferred environment (Harris et al, 2022).