Thursday, January 8, 2026

The future of the CLO: Leading in a world of merged work and learning - Bryan Hancock and Heather Stefanski with Lisa Christensen, McKinsey

Technology has given chief learning officers the tools to make learning a seamless and integrated part of the work experience. To succeed, CLOs can make several fundamental changes. The burning platform is familiar: Rapid technological advancements, shifting market dynamics, and a complex regulatory landscape are reshaping industries at a breakneck pace. To respond, employees will need new skills, mindsets, and ways of operating. Yet, at a time when development is critical to organizational success, some companies are moving in the opposite direction. They are dissolving senior learning roles or pushing learning deeper into human resources, further separating learning leaders from where strategic decisions are being made. It’s a time of both tremendous opportunity and risk. For chief learning officers (CLOs), the stakes have never been higher.