Josh Bersin Company predicts that HR teams will restructure, coordinate with IT, and rapidly accelerate AI adoption in 2026, as "superagents" automate many core HR processes
AI tools will evolve from assistants to workflow automation systems, requiring up to 30% fewer HR staff, while delivering dramatic improvements in employee services
More than 100 potential HR agents identified, grouped into new Superagent families, with top use cases across employee services, recruiting, performance management, coaching, learning & development, and workforce management
All findings, as well as company benchmarking tools, now built into The Josh Bersin Company's Galileo® AI HR agent, enabling HR leaders to redesign their HR organizations in a customized, actionable way
