Three McKinsey experts explain how agentic AI could reshape workflows, decision-making, and how humans and machines collaborate. Agentic AI - the latest wave of artificial intelligence—doesn’t just generate text or code. It takes action. Whereas early large language models (LLMs) could answer questions or summarize information, agentic systems can now perform complex tasks independently, autonomously trigger workflows, and collaborate with other agents. These new capabilities mark an important milestone in AI’s evolution—one that, according to McKinsey senior fellow Michael Chui, could see it fade into the background of everyday life, much like the internet has. “Maybe within 12 or 24 months we’re actually going to stop talking about AI, and not because it won’t exist anymore,” Chui says. “It’ll just be a capability that we expect machines to do.”
