Many higher education leaders have expressed hope about the potential of artificial intelligence but uncertainty about where to implement it safely and effectively. According to a webinar Tuesday hosted by EDUCAUSE, “Unlocking AI’s Potential in Higher Education,” their answer may be "almost everywhere." Panelists at the event, including Kaskaskia College CIO George Kriss, Canyon GBS founder and CEO Joe Licata and Austin Laird, a senior program officer at the Gates Foundation, said generative AI can help colleges and universities meet increasing demands for personalization, timely communication and human-to-human connections throughout an institution, from advising to research to IT support.
