“AI agents offer an incredible opportunity for institutions to scale student support and engagement in a way that will enable them to increase enrollment and retention. Deeply knowledgeable, contextually aware AI agents that are grounded in an institution’s unique data are able to provide students with 24/7 personalized support from the moment they first engage with an institution. AI agents will also assist faculty and staff, helping to take on administrative burdens, so they can focus on what matters most – creating meaningful student experiences and driving lasting impact.” – Margo Martinez, VP & GM of Education, Salesforce.
