This video features a discussion with the Salesforce Founder, where they explain the company's decision to not hire more engineers despite predicting a 30% increase in productivity.
The key takeaways are:
Increased productivity through AI: The company has been able to achieve a 30% increase in productivity due to the implementation of AI and automation technologies. This has allowed them to deliver technology and capabilities faster than ever before.
Rebalancing workforce: Instead of hiring more engineers, Salesforce is rebalancing its existing workforce, including customer support engineers, into new areas of the company. This is made possible by the increased efficiency and automation brought about by AI.
Focus on Agentic platform: Salesforce is focusing on its Agentic platform, which enables companies to connect with their customers in new ways using AI. The platform has seen rapid adoption with over 1,500 paid implementations. (summary by Gemini 1.5 - Ray's note: how does this trend impact our curricula?)
https://youtu.be/ey_MM1x-mu4?si=d9OjotpVCh1lI8Ed
