The new year may bring a host of virtual assistants and administrative staff to higher education. They will begin as assistants to humans, then over time they will evolve into autonomous AI staff members. Next-generation agents are in development and near release. As Bernard Marr reports in Forbes, “While previous iterations of AI focused on making predictions or generating content, we’re now witnessing the emergence of something far more sophisticated: AI agents that can independently perform complex tasks and make decisions. This third wave of AI, known as ‘agentic AI,’ represents a fundamental shift in how we think about and interact with artificial intelligence in the workplace.”
