AI agents will play a vital role in software programming and cybersecurity, but they will also change enterprise workflows and business intelligence, experts say. Agentic AI, which Forrester named a top emerging technology for 2025 in June, takes generative AI a step further by emphasizing operational decision-making rather than content generation. With AI agents popping up in so many situations and platforms, organizations interested in the technology may find it difficult to know where to start. A handful of use cases have so far risen to the top, according to AI experts.
