A May 2024 Student Voice survey from Inside Higher Ed and Generation Lab found that, when asked if they know when or how to use generative AI to help with coursework, a large number of undergraduates don’t know or are unsure (31 percent). Among students who did know when to use AI appropriately, that direction came from faculty (31 percent). The sample includes over 3,500 four-year students and 1,400 two-year students. More than one-third of respondents were post-traditional (attending a two-year institution or 25 or older in age), 16 percent are exclusively online learners and 40 percent are first-generation students. Experts say providing clear and transparent communication about when AI can or should be used in the classroom is critical and requires faculty buy-in and understanding of related tools.