Managers are like astronomers, looking to solve problems and find solutions in a complex world, where data is abundant but often hard to make sense of. The message is clear: Data and algorithms are crucial to making good decisions. But human judgment and intelligence are crucial, too. Many companies are witnessing an expanding gap between data and decisions, even with the goal of being a “data-driven organization.” The increasing complexity of data and algorithms can make it harder for decision-makers to collaborate with data analysts. For a business to thrive, it’s essential for both groups to understand and value each other’s expertise.
