Artificial intelligence (AI) and automation have emerged as basic forces driving the dramatic shift in higher education. These technologies are having a profoundly transformative influence not just on educational approaches but also on traditional administrative tasks, ushering in a new era where technology enables tailored and efficient learning experiences. According to Global Market Insights, the AI education industry is expected to reach a valuation of $20 billion by 2027. Despite this promising outlook, institutions have been slow to discover AI-related application cases. Some institutions are hesitant about the implementation of AI.