Sunday, December 10, 2023

Amazon unveils Q, an AI-powered chatbot for businesses - Kyle Wiggers, Tech Crunch

Amazon is launching an AI-powered chatbot for AWS customers called Q. Unveiled during a keynote at Amazon’s re:Invent conference in Las Vegas this morning, Q — starting at $20 per user per year, now in public preview — can answer questions like “How do I build a web application using AWS?” Trained on 17 years’ worth of AWS knowledge, Q will offer a list of potential solutions along with reasons you might consider its proposals. “You can easily chat, generate content and take actions [with Q],” AWS CEO Adam Selipsky said onstage. “It’s all informed by an understanding of your systems, your data repositories and your operations.” AWS customers configure Q by connecting it to — and customizing it with — organization-specific apps and software like Salesforce, Jira, Zendesk, Gmail and Amazon S3 storage instances.