The use of chatbots in education can provide a more engaging and interactive learning experience for students. AI tools can also create new opportunities for educators and support staff. Here is an interesting story about Georgia Tech, Professor Ashok Goel created an AI teaching assistant named Jill Watson, built on IBM Watson. Jill was introduced to the Knowledge-Based Artificial Intelligence (KBAI) course offered by the university. In this course, students used an online forum to ask questions and engage with the content. Jill Watson was integrated into the forum, and her purpose was to answer students' questions in real-time, just like a human teaching assistant. She was programmed to provide accurate and timely responses to inquiries about course logistics, assignments, and other related matters.