Catering to a diverse audience seeking upskilling and reskilling for viable job opportunities is a pressing concern in higher education. Continuing Education plays a pivotal role in addressing this challenge and shaping the institution's long-term strategy. On this episode, Kristine Collins, Dean of the Division of Continuing Education at the University of California—Irvine discusses how professional continuing education varies across North America and how to resource and tailor a personalized experience for a variety of learners at scale.