How you design your online course directly affects the participants’ performance in the course, whether it is instructor led, self-paced, or any other modality. The design of the course matters: It either reflects or helps to create the learning culture within the organization. Peter Drucker coined the phrase “culture eats strategy for breakfast,” and in the same vein, my mantra is “culture eats content for lunch.” Just like we know how to create high-performing teams at work, we know how to develop high-performing online courses. A high-performance classroom is one where the learners achieve higher-than-normal outcomes and can creatively solve complex issues by using their learned content.
