COOs describe how higher-ed institutions are responding to changing student preferences and a rising demand for online learning by increasing focus on digital modalities. The demand for online and hybrid learning continues to increase, and this demand is accompanied by a decrease in demand for a return to pre-pandemic in-person learning opportunities, according to the Changing Landscape of Online Education (CHLOE) report. The eighth edition of the report, or the CHLOE 8, comes from Quality
Matters and Eduventures Research, a division of Encoura and surveyed hundreds of chief online officers (COOs) at higher-ed institutions.
