Effectively communicating with students in an online class encourages a sense of trust and a willingness to support that leads to long-term student and program success. For most online students, their primary contact for the institution of learning is the faculty member. As faculty, forming positive and trusting relationships, establishing a positive method of communication, and creating an open environment for the student is crucial. After all, we are real people—and the human connection will lead all to positive outcomes.
