Although researchers have identified some potential fixes, the mostly English-spewing chatbots spread. “One of my biggest concerns is we’re going to exacerbate the bias for English and English speakers,” says Thien Huu Nguyen, a University of Oregon computer scientist who’s also been on the case against skewed chatbots. “People are going to follow the norm and not think about their own identities or culture. It kills diversity. It kills innovation.”
