As AI assistants such as ChatGPT continue to cause a sensation, a survey by Microsoft of over 3,000 people has found that the vast majority of workers want more help from artificial intelligence to automate mundane daily tasks. Microsoft's WorkLabs survey attempts to size up worker and employee expectations at a time of economic uncertainty, rapid technological change, and emerging expectations about hybrid work. It surveyed 2,700 workers and 1,800 business decision makers in the US, UK, and Japan. The research found that 89% of people feel "more fulfilled" when they have access to AI tools "because they can spend time on work that truly matters."
