It has become clear that advances in technology are rarely, if ever, denied by society. I am confident that generative AI will be embraced by business and industry in ways that will enhance efficiency and accuracy in services. So, our learners, as they pursue careers, will do so in an AI-rich environment. They will be expected to make the best use of these technologies to perform effectively on the job. Thus, it is incumbent on us, as educators, to ensure that our learners have experience with the technologies as well as develop effective practices for their optimal use.
