A report explores how online learning leaders decide whether to use companies to deliver and manage their academic programs or handle the work in house. The result, “In-House or Outsource?,” was published this month by Louisville and UPCEA, an association that focuses on professional, online and continuing education. Sun and his co-author, Heather A. Turner, an adjunct assistant professor and Sun’s colleague at Louisville’s SKILLS Collaborative, worked with UPCEA to survey chief online learning officers, quantitatively and qualitatively, about why their institutions did (or didn’t) use outside providers to deliver virtual learning—and their experiences if they did.
