What has shone as exemplars of leadership in that time may be different to what has led to success in the past. This is in response to the cultural challenges in the sector, which had been evolving and surfacing for years, being brought to a head under the pressure cooker of the pandemic. The need for empathy and compassion has been thrown into much stronger focus. The need for improved ways of building engagement with staff and diversity in workforces has been amplified. And the skills of judging the mood of a staff group, and bonding with it to plot genuinely new paths to the future and lead people on journeys of change has never been more difficult or more important.
