What I found heartened me: During the pandemic, leaders and support teams built new relationships, compared notes with others across the country and developed new partnerships within their campuses. Centers for teaching and learning worked with IT support in new ways to help instructors move courses online. Decision-makers and implementors moved quickly. All this gave me hope that new alliances and new ways of working will help U.S. higher education shake off decades of paralysis and begin boldly solving problems in new ways.
