Are AI-powered chatbots really effective in higher ed? If configured correctly, they are. That’s what a recent study from Georgia State University on one of its community colleges — Perimeter College — suggests. The research, conducted in partnership with the company Mainstay during the 2020-21 academic year, found that 11,000 students attending the mentioned community college receiving targeted, personalized text messages from a virtual assistant were more likely to complete tasks.
https://iblnews.org/a-study-of-georgia-state-university-showed-that-chatbots-help-students/