While online training was often introduced as a “quick fix” at the height of the pandemic, it is now essential to an effective development strategy. While online training was often introduced as a “quick fix” at the height of the pandemic, it is now essential to an effective development strategy. Firms are increasingly adopting hybrid working arrangements whereby employees spend more time working from home. The online learning experience needs to be as effective as possible to maximize engagement with learning and give people the skills they need to develop their careers.