Higher education is a relatively new industry to many emerging technologies. This is the case of Conversational Artificial Intelligence (AI), also known as AI-powered chatbots. Conversational AI has the tremendous power to enhance the student experience and many colleges and universities are taking advantage of this and deploying AI-powered chatbots. A chatbot is an AI text or voice-based interactive interface able to carry out a full conversation with a human. Chatbots are fed with data and designed to process information which was previously provided to them.
https://www.fierceeducation.com/best-practices/ai-chatbots-accelerate-future-higher-education
