Seven strategies for minimizing tech services staff issues - Mark Rowh, University Business

Tackle issues head-on and promptly. This may be especially important for tech staff who ignore policies, fail to carry their load or can’t seem to get along with co-workers. “Don’t let the bad behavior of a few poison those who want to work,” says CIO Yvette Brown Koottungal at Barry University in Florida. She is also vice president for technology at the university, where she manages a team of 63. https://www.universitybusiness.com/article/seven-strategies-minimizing-tech-services-staff-issues