Students’ Rising Expectations Pose Challenge to Online Programs - Goldie Blumenstyk, Chronicle of Higher Ed

A new survey of students’ attitudes toward online education highlights their rising expectations of colleges in a market that is growing increasingly competitive. The students expect fast answers to their questions about financial aid and whether their credits will transfer; they expect to search for courses on their mobile devices and the chance to take the courses themselves on those devices too; and they expect access to colleges’ career-assistance services. http://www.chronicle.com/article/Students-Rising/240392?cid=wcontentlist_hp_latest