In the modern university, information management is, or should be, at the heart of both strategic and operational management. So how can we best ensure that information management, broadly defined, will both influence and facilitate institutional strategy? This dependency has always been present and nowhere more so than in universities, whose very purpose is built around information and its conversion into useful knowledge. But it has been felt with ever greater keenness since the advent of the IT revolution thirty years ago and with the catalytic force of the World Wide Web since 1993. During this time, as the complexity of the landscape has increased and the opportunities for sharing information have multiplied, the notion of information management has emerged as both a discipline and an important tool of modern management. This notion should lie at the heart of a university’s information strategy