Here’s how to build a student-centered university - LAURA ASCIONE, eCampus News

A strategy known as segmentation could help campuses better serve diverse groups of students. Higher-ed leaders have to change the lens through which they view students if they hope to create learner-centered universities–and part of that change starts with segmentation. Student segmentation involves using survey results and data to “segment” students in order to build new academic offerings and personalize campus services. This is where leaders can begin the process to better align a higher-ed institution with learn, according to The Future of Learners, just released by Pearson and higher education expert Jeff Selingo. Students coming to campus in the 2020s will be more racially and ethnically diverse than ever before, and these Gen Z students will have different expectations for campus services, instruction, and technology. https://www.ecampusnews.com/2018/10/09/segmentation-student-centered-university/