Friday, June 23, 2017

Connecting students to the institution through mentors boosts success - Pat Donachie, Education Dive

Western Governors University saw a 10% increase in graduation rates in just two years, while George Mason University saw a 15% jump after both universities zeroed in on the idea of connecting students with mentors, according to eCampus News. Western Governors University, an online institution, used Salesforce’s Communities tech to offer students and mentors the means to establish and maintain connections, allowing the free flow of advice and student access to additional content, videos and FAQs. George Mason University lets students sign up for counseling appointments and name a subject of discussion, which allows staff to be better prepared for the appointment, and educators used software to track students who needed assistance because they were academically at-risk.

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