Designing Your Online Course: Learning From an Expert - Richard Chang, THE Journal

I always start off with this question: “Have you ever felt inept, because you tried to open a door the wrong way?” There are these types of doors called Norman doors. You get confused about whether to pull instead of push, or vice versa. Don Norman was the author of The Design of Everyday Things. In the case of Norman doors, it’s poor design. If you’re opening a door the wrong way, that’s a fleeting moment. But if you start off a course on the wrong foot, because it’s poorly designed, that sets the tone for the whole rest of a student’s experience with the course. We look at a teacher-developed course. We look at that first walking through the door — when the student begins, is there stumbling around? That’s one of the first things we’ll do in that workshop. https://thejournal.com/articles/2017/05/19/designing-your-online-course-learning-from-an-expert.aspx