Monday, February 27, 2017

Are Millennial Employees Different? - Richard D'Ambrosio, Travel Market Report

Millennials are different from Baby Boomers and even some GenXers in how they prefer to learn, and what kinds of tools work best for them. Experts say that as the first generation raised wholly on the Internet and smart phones, Millennials gravitate toward a mix of learning, though agency owners shouldn’t discount their desire to be mentored one-on-one. “Millennials’ ease with technology means they respond well to a range of digital learning styles and delivery methods, which might include online learning modules, webinars or interactive game-play,” said PricewaterhouseCoopers International in its recently published report, Millennials at Work: Reshaping the Workplace. “Millennials are tech-savvy and they like having technology woven into their training,” agreed Dr. Mimi Hull, a consultant and speaker to the travel industry. “This may mean providing links and additional online resources that they can access while taking or following their training.” http://www.travelmarketreport.com/articles/Are-Millennial-Employees-Different-Travel-Agents-Speak-Out-Part-Three

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