Improving Student Grades Using Dedicated Support - Edward F Beason and Laura Horton, EDUCAUSE Review

With the objective of improving both accessibility and student retention, the Office of Disability Services at Tennessee Tech developed a plan to improve both the undergraduate experience and retention rates. Students appreciate the one-on-one academic coaching, which provided academic and sometimes social coaching depending on the needs of each student. Appropriate technology aids completed the academic support program by giving students tools they can use to achieve academic success. For students with disabilities, technological resources can play a crucial role in whether basic information presented in a classroom or lab setting is accessible or usable. http://er.educause.edu/articles/2016/7/improving-student-grades-using-dedicated-support